Shipping policy
Shipping Policy
Last updated: 22 September 2026
This Shipping Policy applies to orders placed through www.allin1store.online and delivered by All In 1 Store within Lebanon.
1. Delivery Area
We deliver to accessible addresses throughout Lebanon.
Delivery to certain remote areas may require additional time or charges. We currently do not offer international shipping through the website unless expressly agreed with the customer before ordering.
2. Order Processing
Orders are normally prepared within 1–2 business days after confirmation.
Orders placed on Sundays, public holidays or outside normal business hours will be processed on the next available business day.
Orders requiring product programming, SIM-card activation, account registration or installation arrangements may require additional preparation time.
We may contact the customer to verify:
- The customer’s name;
- Telephone number;
- Complete delivery address;
- Selected product;
- Payment method;
- Installation or activation requirements.
An order may be delayed or cancelled if we cannot reach the customer or verify the delivery information.
3. Estimated Delivery Times
Estimated delivery times after order confirmation are:
- Beirut, Choueifat and nearby areas: approximately 1–3 business days;
- Other accessible areas in Lebanon: approximately 2–5 business days;
- Remote locations or oversized products: delivery time will be confirmed separately.
These are estimates and not guaranteed delivery dates.
Delivery may be delayed by traffic, weather, security conditions, public holidays, courier availability, incomplete addresses or circumstances beyond our reasonable control.
4. Shipping Charges
Shipping charges are calculated according to the destination, package size, product type and delivery method.
The applicable delivery charge will be displayed at checkout or communicated to the customer before the order is confirmed.
Oversized or heavy products—including electric bicycles and similar equipment—may require a separate delivery quotation.
5. Cash on Delivery
Cash on delivery may be available for eligible orders and locations.
Customers should prepare the agreed amount when receiving the order. We may request confirmation before dispatching a cash-on-delivery order.
Repeated refusal of confirmed deliveries may result in the restriction of cash-on-delivery service for future orders.
6. Delivery and Installation
Delivery does not automatically include installation unless installation is clearly included in the product offer or purchased separately.
For GPS trackers and products requiring professional installation:
- The delivery and installation appointment may be arranged separately;
- The customer must provide a safe and suitable installation location;
- Installation times depend on technician availability;
- Additional work or materials not included in the original offer may incur an extra charge with the customer’s approval.
A product may be delivered before the scheduled installation date.
7. SIM Cards and Activated Devices
Certain GPS trackers may include an activated SIM card, tracking membership or registered platform account.
The customer must provide accurate information where activation is required. Orders involving activation may not be dispatched until the required information has been received and verified.
The membership period begins on the date stated in the offer, invoice or activation confirmation.
8. Order Tracking
Where tracking is available, delivery information may be sent by telephone, SMS, WhatsApp or email.
Some local delivery services may not provide live online tracking. Customers may contact All In 1 Store for an update concerning an order.
9. Delivery Inspection
Customers should inspect the package at delivery and verify that:
- The package is not visibly damaged;
- The correct product was received;
- The quantity is correct;
- The main accessories are included.
If the parcel appears damaged, opened or incomplete, the customer should note the issue with the delivery representative and contact us immediately.
Please provide photographs or videos of the package and product when reporting shipping damage.
10. Incorrect or Incomplete Address
The customer is responsible for providing a complete and accurate delivery address and an active telephone number.
If a delivery fails because the customer provided incorrect or incomplete information, an additional delivery fee may apply before the order is dispatched again.
All In 1 Store is not responsible for loss or delay resulting from incorrect information provided by the customer.
11. Failed Delivery Attempts
If the customer is unavailable, the courier or our team may attempt to contact the customer and arrange another delivery.
Additional delivery charges may apply when:
- The customer is unavailable at the confirmed time;
- The customer refuses a correctly supplied order without a legally valid reason;
- The address is incorrect or inaccessible;
- A second delivery attempt is requested.
12. Changes and Cancellations
To change or cancel an order, contact us as soon as possible.
We will try to accommodate requests made before dispatch. Once an order has been dispatched, activated, programmed or installed, changes and cancellations will be subject to our Return and Refund Policy and applicable Lebanese law.
13. Delayed or Missing Orders
If an order has not arrived within the estimated period, please contact us with your name, telephone number and order number.
We will investigate the shipment and provide an update or appropriate solution.
A package will not be considered lost until the delivery provider completes its investigation.
14. Damaged, Missing or Incorrect Products
If a product arrives damaged, incomplete or different from the product ordered, notify us as soon as reasonably possible.
Please retain:
- The product;
- Original packaging;
- Accessories and manuals;
- Invoice or proof of purchase;
- Photographs or videos showing the problem.
After verification, we will arrange an appropriate remedy in accordance with our Return and Refund Policy and applicable law.
15. Risk and Ownership
Risk of loss or damage passes to the customer when the order is delivered to the customer or an authorised recipient.
This does not limit the customer’s legal rights concerning products damaged during transportation, defective products or incorrect deliveries.
16. Contact Information
For delivery questions or order assistance, contact:
All In 1 Store
Choueifat, Lebanon
Phone: +961 78 779 794
Email: allin1.omara@gmail.com
Website: https://www.allin1store.online